-
Q How can I request a quotation?
A You can contact us directly via email, phone, or our website’s contact form to receive a tailored quotation.
-
Q What payment terms do you accept?
A We usually accept T/T, L/C, and other negotiated terms based on customer needs.
-
Q Do you ship worldwide?
A Yes, we export globally and work with trusted logistics partners.
-
Q How long is your delivery time?
A Standard products usually take 20–30 days, while customized solutions may vary.
-
Q What is your minimum order quantity (MOQ)?
A It depends on the product type, but we are flexible and support both small and bulk orders.
-
Q Can you help clients choose the right product?
A Yes, we provide pre-sale consultation to recommend the most suitable one-stop solution.
-
Q What after-sales services do you provide?
A We offer maintenance guidance, spare parts supply, and fast-response technical support.
-
Q Do you assist with project bidding?
A Yes, we support bidding services with professional technical documentation and solutions.
-
Q How do you support customers during installation?
A Our technical team provides detailed installation guidance videos and professional user manuals.
-
Q Do you provide OEM services?
A Yes, we offer OEM & custom solutions tailored to client specifications.
